SACM | 4 to 6 years | Pan India
Capgemini
2 - 5 years
Mumbai
Posted: 27/02/2025
Job Description
Job Description
Configuration Data Management:Maintain and update the Configuration Management Database (CMDB) with accurate information about all configuration items (CIs) and their relationships.Ensure data integrity and accuracy by performing regular audits of the CMDB.Ensure that configuration baselines are properly maintained and documented.
Primary Skill
sChange and Release Management Support:Work with change management and supervisor teams to evaluate the impact of proposed changes on configuration items and related services.Ensure that all changes to configuration items are properly tracked and documented.Support release management processes (EIS) by ensuring that configuration records are updated to reflect the release of new systems, services, or updates.Documentation & Reporting:Generate and maintain accurate reports related to configuration items and their status.Create and update documentation for configuration management processes, standards, and best practices.Provide insights and reports on configuration audits and identify any deviations from established baselines.Secondary SkillsCollaboration & Communication:Work closely with RUN, Project and AMO teams to ensure alignment in configuration management activities.Communicate any configuration discrepancies or issues to the relevant teams and support the resolution process.Educate and train team members on configuration management policies and procedures.Compliance and Audit:Ensure compliance with internal policies and regulatory requirements related to configuration management.Participate in internal and external configuration audits and support continuous improvement initiatives.Automation and Tooling:Assist in the implementation and improvement of tools and systems used for configuration management.Support automation efforts to streamline configuration tracking and management activities.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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